Privacy Policy

1) What We Collect

• Contact & booking info: name, email, phone, address, service details, preferred times.

• Payment info: processed securely via our payment provider (e.g., Wix Payments). We do not store full card numbers.

• Website data: pages visited, device/browser info, IP address, cookies/analytics.

• Communications: emails, messages, reviews, and feedback.
   

2) How We Use It

• Provide and manage bookings and services.

• Send confirmations, updates, and service reminders.

• Issue invoices/receipts and process payments.

• Improve our site, services, and customer experience.

• Comply with legal and accounting obligations.
  Legal bases (where applicable): your consent, performance of a contract, legitimate interests, legal requirements.
   

3) Sharing & Disclosure
We may share limited data with:

• Service providers (Wix platform, payment processors, scheduling/CRM, email providers, analytics).

• Technicians/subcontractors (only what’s required to perform the service).

• Legal/authorities if required by law or to protect rights.
  We do not sell your personal information.
   

4) Cookies & Analytics
We use cookies for site functionality, preferences, analytics, and performance. You can manage cookies via your browser or our cookie banner settings. Disabling some cookies may affect site features.
Cookie banner text (short):
 
We use cookies to improve your experience, analyze traffic, and remember your preferences. By using our site, you agree to our Cookie Policy. Manage settings any time.

5) Data Retention
We keep personal data only as long as necessary for the purpose collected and to meet legal, tax, and insurance requirements.

6) Security
We use reasonable technical and organizational measures to safeguard personal information. No method is 100% secure.

7) Your Rights
Subject to law, you can request access, correction, or deletion of your personal information, or withdraw consent for non-essential processing. Contact us here.

8) Children
Our site/services are not directed to children under 13, and we don’t knowingly collect their data.

9) International Visitors
Our site is intended for Canadian customers. If you access it from outside Canada, your data may be processed in other jurisdictions (including the U.S.) via our service providers.

10) Changes
We may update this Policy  the revised date will appear at the top.

11) Contact
For privacy questions or requests: impactsolution94@gmail.com